XScript

A fully-scriptable XML-controlled number, designed for enterprise-level call-handling

XScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling

Our XScript service takes you into the premier league of switchboard technology – but without the normal ‘transfer fees’ that can easily run into hundreds of thousands of pounds.

Rather than purchasing a switchboard yourself, you can enjoy unsurpassed remote access to our exchange – with the complete freedom to add your bespoke applications and enhance customer service in any way you wish using our XML scripting language.

Key Features and Benefits of XScript

Take control of our state-of-the-art exchange
Save yourself from the large investment costs of a new switchboard
Introduce your own advanced call-handling systems
Integrate telephony with customer relationship management systems and back-end databases
Take advantage of extra capacity whenever it’s needed, with a service that grows with your needs

Feature	What it does
Web control	Web control: Control your number through any web browser

Voicemail	Voicemail: Voicemail with fully customisable answering message

Voicemail by email	Voicemail by email: Receive messages by email (as MP3 sound files)

SMS notification	SMS notification: Receive text alerts when someone leaves a message

Team divert	Team divert: Divert to up to nine different numbers

Tone-driven recorded menu	Tone-driven recorded menu: Fully customisable tone-driven divert menu eg.’Press 1 for accounts, 2 for support’, etc

Recorded information	Recorded information: Set up recorded messages to deal with frequent customer enquiries

Set-up wizard	Set-up wizard: An online step-by-step ‘wizard’ that asks a set of simple questions to help you get started

Web CTI	Web CTI: Control your number automatically

XScript	XScript: XML-based control script

Pricing and availability

XScript is available as a bespoke service. Contact us for details.

Call +44 20 7060 2000 to find out more.