Our services

Call-handling services for every business

fantasticnumbers’s numbers are combined with your choice of call-handling service.Services start with dmConnect, which is great for basic call-forwarding. dmVoice and dmFax are custom-designed for voicemail and fax messaging. dmSwitchboard performs all the functions of an advanced fully-customisable switchboard. And at the very top end, for enterprise-level call handling, we offer an extremely flexible XML-scriptable service: XScript

All services come with a choice of price plans, and which is most cost-effective will depend on the volume of calls you receive. Our Base: price plan for light call volumes”>BasBase: price plan for light call volumes plan is designed for light use, and is suitable for many day-to-day applications, whereas Pro: price plan for moderate call volumes”>ProPro: price plan for moderate call volumes and Enterprise: price plan for high call volumes”>EntEnterprise: price plan for high call volumes are tailored for moderately busy lines and high-volume hotlines respectively.

Finally, all services can be combined with one or more plug-and-play add-ons, allowing you to achieve ‘true pro’ call-handling to rival big businesses. Add-ons include dmAnswers: A PA-like human answering service, our PA-like human answering service, and ProVoiceOver: Have your switchboard scripts recorded by a professional voiceover artist, which ensures recorded messages are clear and create the right impression.

Service Description & features
 dmConnect dmConnect cost-effective worldwide call forwarding, by PSTN and VoIP
Web control: Control your number through any web browser
dmVoice dmVoice worldwide call-forwarding, with voicemail & call-hunting
Web control: Control your number through any web browser Voicemail: Voicemail with fully customisable answering message Voicemail by email: Receive messages by email (as MP3 sound files) SMS notification: Receive text alerts when someone leaves a message
dmFax dmFax receive faxes as email attachments
Web control: Control your number through any web browser Fax by email: Receive faxes by email (as picture attachments) SMS notification: Receive text alerts when someone faxes you
dmSwitchboard dmSwitchboard fully-featured virtual switchboard with online controls
Web control: Control your number through any web browser Voicemail: Voicemail with fully customisable answering message Voicemail by email: Receive messages by email (as MP3 sound files) SMS notification: Receive text alerts when someone leaves a message Team divert: Divert to up to nine different numbers Tone-driven recorded menu: Fully customisable tone-driven divert menu eg.’Press 1 for accounts, 2 for support’, etc Recorded information: Set up recorded messages to deal with frequent customer enquiries Set-up wizard: An online step-by-step ‘wizard’ that asks a set of simple questions to help you get started
XScript XScript XML-scriptable service for enterprise-level call-handling
Web control: Control your number through any web browser Voicemail: Voicemail with fully customisable answering message Voicemail by email: Receive messages by email (as MP3 sound files) SMS notification: Receive text alerts when someone leaves a message Team divert: Divert to up to nine different numbers Tone-driven recorded menu: Fully customisable tone-driven divert menu eg.’Press 1 for accounts, 2 for support’, etc Recorded information: Set up recorded messages to deal with frequent customer enquiries Set-up wizard: An online step-by-step ‘wizard’ that asks a set of simple questions to help you get startedWeb CTI: Control your number automatically XScript: XML-based control script

Choose your number, your service, and then your price plan

When you pick a number it is added to your order with a basic call-handling service and price plan. There is nothing to configure, and if you buy the number it will be ready as soon as it’s been paid for.

If you think your business would benefit from the more advanced call-handling possible with our more advanced services, upgrade to dmVoice or dmSwitchboard. To get a number capable of receiving faxes (and forwarding them as email attachments) choose dmFax.

To see available services and price plans, and change the service and plan on any number, click the number in your trolley.

Add-ons

All our numbers can be combined with a range of plug-and-play add-on services, to further enhance customer call-handling. Sound like a pro with ProVoiceOver, and never miss an important call again with dmAnswers

Add-on What it does & features
ProVoiceOver Sound pro by using messages recorded by a professional voiceover artist
dmAnswers A PA-like human answering service, with email & SMS message notification

Other business services

Take your contact book everywhere with dmCalls: A voice-activated address book that you can use from any phone”>dmCallsdmCalls: A voice-activated address book that you can use from any phone, or arrange a conference call and use dmAlltalk: Conference calling made easy”>dmAlltalkdmAlltalk: Conference calling made easy.

Service What it does & features
dmCalls Voice-activated address book that you can access from any phone
dmAlltalk Conference calling made easy